Teladoc Health Review
✓ Updated July 2026
By the TelehealthIndex Editorial Team · How we score Very Good · #1 in General & Primary Care No affiliate relationship
By the TelehealthIndex Editorial Team · Advertising Disclosure: TelehealthIndex is reader-supported. If you sign up with a
provider through links on this page, we may earn a commission at no extra cost to you.
Commissions never influence our scores or rankings — several of our top-rated providers pay
us nothing. How we score → · Full disclosure →
73.1/100
Teladoc Health score
Very Good · #1 in General & Primary Care · Data as of July 2026 · No affiliate relationship
Clinical credibilityLimited
Regulatory & safety recordMinor deductions
Transparency & trustMixed
Access & coverageExceptional
Customer experienceGood
Value & pricingMixed
Pillar ratings are qualitative summaries of our internal rubric; we do not publish the
point weights. Read the full methodology →
TelehealthIndex scores and rankings are editorial opinions resulting from our selection, weighting, and interpretation of the factors described in our methodology.
What it is
Largest US telehealth company; 24/7 urgent care, mental health, weight care; deep insurance/employer integration.
Strengths
- In-network with insurance
- Available nationwide (50 states)
Considerations
- Trustpilot score driven by invited post-visit reviews
- Securities class action re BetterHelp disclosures pending
- BetterHelp subsidiary carries 2023 FTC settlement
Founded2002
OwnershipPublic (NYSE: TDOC)
AvailabilityNationwide (50 states)
InsuranceYes
Money-back guaranteeNot advertised
Pricing$89 urgent care visit self-pay; $0+ with insurance; therapy $119, psychiatry $299/$129
Visit Teladoc Health
We may earn a commission — disclosure.
If you are in crisis, call or text 988 (Suicide & Crisis Lifeline), available 24/7.
In a medical emergency, call 911. Nothing on this page is medical advice.
Alternatives to consider
Data as of July 19, 2026. Scores are editorial opinions reflecting documented business practices, transparency, pricing, access, and nonclinical consumer-service factors — not clinical quality or outcomes. Found an error? Report it →