Amwell Review
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65.5/100
Amwell score
Good · #5 in General & Primary Care · Data as of July 2026 · No affiliate relationship
Clinical credibilityLimited
Regulatory & safety recordClean
Transparency & trustWeak
Access & coverageExceptional
Customer experienceMixed
Value & pricingMixed
Pillar ratings are qualitative summaries of our internal rubric; we do not publish the
point weights. Read the full methodology →
TelehealthIndex scores and rankings are editorial opinions resulting from our selection, weighting, and interpretation of the factors described in our methodology.
What it is
24/7 urgent care, pediatrics, therapy, psychiatry; URAC-accredited; consumer arm of a B2B platform company.
Strengths
- In-network with insurance
- Available nationwide (50 states)
- Clean regulatory record on file
Considerations
- Ongoing financial distress (2024 reverse split, losses); consumer arm de-emphasized
Founded2006
OwnershipPublic (NYSE: AMWL)
AvailabilityNationwide (50 states)
InsuranceYes
Money-back guaranteeNot advertised
Pricing~$79 urgent care cash (third-party est.); therapy ~$99-129; prices shown at booking
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Alternatives to consider
Data as of July 19, 2026. Scores are editorial opinions reflecting documented business practices, transparency, pricing, access, and nonclinical consumer-service factors — not clinical quality or outcomes. Found an error? Report it →